Upptäck Mímis
AI-agent för smartare e-handel
Retail
Omnichannel for retail with proven results.
With Viskan Omnichannel for retail, you get a powerful tool for offering convenient purchases, deliveries and returns across all your channels. The technology does the heavy lifting, so you can work more efficiently and deliver a seamless experience with greater freedom of choice. For happier customers and stronger profitability.
For Lager 157, it was important to put customers and distribution first through a smooth omnichannel experience. With the help of Viskan E-commerce Platform, they have built an expansive e-commerce operation where customers get a seamless end-to-end experience.
A short lead time and fast results were decisive factors in launching an e-commerce operation in Finland, made possible by Viskan’s efficient way of working. MQ MARQET is now looking ahead to expansion into more markets.
Pelle P carried out a thorough market review and was impressed by the possibilities Viskan could offer through its platform. They also saw the benefit of Viskan Online Growth Team having the expertise in how to market and run an e-commerce business.
After reviewing different e-commerce platforms and suppliers, Engelsons chose Viskan. One of the factors that has helped Engelsons create an easier-to-manage e-commerce operation is Viskan CMS. They can now manage content on their site with ease.
Today, Gneis uses virtually every part of Viskan’s platform for its e-commerce operation. Order flows, product management, stock system, front and back end, CMS, and Viskan Open API to easily integrate third-party solutions and tools with the platform.
Makeup Mekka was looking for a new all-in-one platform that would make it easy to launch in new markets. Since 2017, Makeup Mekka has had its site with Viskan and has since launched in several new markets.
For clothing retailer Lager 157, it was important to put customers and distribution first through a smooth omnichannel experience. With the help of Viskan E-commerce Platform, they have built an expansive e-commerce operation where customers get a seamless end-to-end experience
Maximise the customer experience through omnichannel
When your e-commerce and physical stores work hand in hand, they strengthen each other’s advantages. With omnichannel for retail, your customers can feel the products and get advice from staff while also shopping online and collecting their purchases exactly where they want. This requires systems that work together and support sales across multiple channels. With Viskan Omnichannel’s connected flows, you create a seamless whole where your customers can shop and manage their transactions just as smoothly, whichever channel they choose.
Features for a consistent shopping experience
Get the right support for a consistent and smooth omnichannel process, for both you and your customers. With the right combination of features, you create a more efficient shopping experience that lowers your costs while customer satisfaction increases.
Viskan Omnichannel gives you:
Omnichannel for retail that lets you grow without friction
Omnichannel for retail should be just as smooth for you as it is for your customers. Especially when you grow and need more capacity and functionality. Viskan Omnichannel is built for smooth growth. A seamless composable system where everything works together, combined with an open API structure that enables the adaptations and integrations you may need as you evolve, gives you fast growth without the hassle. So you can easily open more stores and reach new markets.
Read more:
How Lager 157 created a seamless omnichannel strategy and expanded into new markets
Flexible and scalable omnichannel for the future of e-commerce
At Viskan, we started digitising retail back in the 1990s and have long experience of building strong functionality for omnichannel and retail. We also believe technology should simplify, not complicate. That’s why we built Viskan Omnichannel to give you extensive automation across all your flows. It simplifies your work and gives your customers faster deliveries. The system also makes things easier for you by integrating your point-of-sale systems and synchronising your stock in real time, so you can sell across more channels with less manual work.
Get in touch and we’ll help you succeed with omnichannel for retail.
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